QF upgrade clarification: travelling on separate bookings

12 replies

ashhuggo

Member since 03 Apr 2018

Total posts 10

Hi


I have a slightly strange query re family upgrades and wanted to throw it out to the experts with the hope someone out there may have the answer..


For an upcoming trip to Bali flying Qantas metal I have requested an upgrade from economy to business for myself, the wife and my son. I am Platinum. There are 7 available seats and 13 requests to upgrade in the system. Flight is 3 weeks away.


The issue I have is my wife and I are booked under a separate booking with my son (under 2) booked on his own ticket but linked to our booking. If you're wondering why he is booked separately it's because the original booking was 2 adults plus 1 infant. However i ended up biting the bullet and booking my son his own seat (because he's now too big for the lap) and he wound up with a separate ticket in the process.


I can request an upgrade for all of us yet am concerned my son will not be considered Platinum priority because he's on a separate ticket.


Can anyone confirm how this will work in terms of my sons priority for the upgrade?

Poll: Will my son be allocated Platinum priority?

Mjudd

Qantas - Qantas Frequent Flyer

Member since 14 Dec 2016

Total posts 57

Best thing to do is ring up and get them to link the bookings

mern2001

Qantas - WP Qantas Frequent Flyer

Member since 10 Apr 2013

Total posts 83

I think Mjudd has the answer - but just wondering how you know there are 13 requests to upgrade in the system? Thanks.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 402

With 13 requests and seven seats I wouldn’t hold my breath for three of you.

ashhuggo

Member since 03 Apr 2018

Total posts 10

I think Mjudd has the answer - but just wondering how you know there are 13 requests to upgrade in the system? Thanks.

Qantas staff can view the loads

ashhuggo

Member since 03 Apr 2018

Total posts 10

With 13 requests and seven seats I wouldn’t hold my breath for three of you.

Platinum helps get to the top of the list but if my son is not given the priority that I get then i may as well cancel the upgrade request now.

patrickk

Qantas

Member since 19 Apr 2012

Total posts 402

You are assuming the other four are not platinum as well. I wouldn’t bank on it.

DCW

Qantas - Qantas Frequent Flyer

Member since 19 May 2014

Total posts 21

Please be aware, Qantas policy and Casa requirements require all infants below the age of 24 months to be seating on a lap with an infant seat belt.
Last editedby Chris Chamberlin at Apr 02, 2019, 04:58 PM.

EdS

QF

Member since 21 Jul 2016

Total posts 25

The upograde process is a bit hit or miss. You may get an upgrade but the others may not. Each upgrade will be looked at on the merits of the individual traveller. A phone call may help.

RT

Qantas - Qantas Frequent Flyer

Member since 17 Aug 2017

Total posts 4

Linking bookings does not mean anything - they will seat together where possible and what not, but for upgrades it makes no difference.
My wife and I were caught in this, separate tickets, but a linked booking via a Phone call, on a Manila-BNE flight, and she was upgraded (had a better FF status at the time), I was not. When we asked to cancel her upgrade, it took a fight to do so and have the points refunded.

Rxm

Jetstar Airways - Qantas Frequent Flyer

Member since 14 Jan 2017

Total posts 10

Please be aware, Qantas policy and Casa requirements require all infants below the age of 24 months to be seating on a lap with an infant seat belt.
Last edited by ChrisCh at Apr 02, 2019, 04.58 PM.

If this is true it would only apply when the seat belt sign is on and you would be free to use the seat for the rest of the flight.

ZQN Fan

Qantas - Qantas Frequent Flyer

Member since 27 Nov 2017

Total posts 26

Please be aware, Qantas policy and Casa requirements require all infants below the age of 24 months to be seating on a lap with an infant seat belt.

Last edited by ChrisCh at Apr 02, 2019, 04.58 PM.


If this is true it would only apply when the seat belt sign is on and you would be free to use the seat for the rest of the flight.


Qantas policy allows infants to be seated in their own seat as long as they can “sit upright without assistance”. That is specifically related to having more infants than adults on a booking, so therefore the use of a lap belt would not appear to be a requirement for infants with their own seat (assuming they can indeed sit upright without assistance).

CaptainAndg

Etihad - Etihad Guest

Member since 08 Apr 2019

Total posts 1

No. See Qantas Classic Upgrade Rewards - Upgrading and your Family. Since you are platinum (not P1), your child’s upgrade request will be triaged according to their own QFF status (not yours) since you are ticketed on separate bookings.

Possible solutions to increase chance of upgrade:
1. If you have flex economy tickets or money to burn, you could cancel all bookings and re-book all pax under the same booking reference, or
2. Cancel your child’s booking and tolerate them lying on your lap and utilise the bassinet. Then the 2 passengers (yourself and your spouse) would share your platinum status when being considered for an upgrade.

[Shortened by admin to remove personal remarks.]
Last editedby Chris Chamberlin at Apr 08, 2019, 03:00 PM.

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