Member since 25 Feb 2014
Total posts 6
Just sharing some thoughts after a recent trip and thought i would pop this out for discussion.
Qantas - Qantas Frequent Flyer
Member since 15 May 2019
Total posts 42
I couldn't agree more. I returned on QF2 two weeks ago and was appalled at the quality of the lounges. It seems that someone at QF has decided they can pull off a single lounge strategy (ie for all classes and status, plus QC members and voucher holders) at international ports that service four class products if they have nice decor and a few cocktails / gourmet meals on the menu. They seem to have missed that the lounges are set up to fail to deliver on the basics.
Member since 12 Nov 2018
Total posts 10
Remember, SIN will have a brand new, dedicated QF F/OWE/Platinum/P1/CL Lounge opened end of October of November. That will be a very positive change.
Etihad - Etihad Guest
Member since 14 Mar 2019
Total posts 7
Snap! And CX is a proverbial oasis. The HK QF lounge is much better as it does not have the same flow of people. Now if only Qantas fly the London route via HK...
Member since 27 Nov 2016
Total posts 13
Can’t imagine how bad QF lounges will become when they include all the people just earning points on the ground in the proposed new program. I’m a P1 and I agree with Brett77 that in places like Singapore it’s an impossible experience. Even the domestic biz class lounges are mostly a very ordinary experience.
Member since 08 Jul 2015
Total posts 4
My wife and I recently flew QF LHR-SIN- SYD. Both full fare Business Class, Iam P and wife is G. We had flown in from FRA and happened to arrive at Qantas lounge at 18 hrs. Were escorted to table and shortly thereafter served by very pleasant lady who took our drink orders then food. The drinks ( gin cocktails) were excellent as was the food. We then went upstairs and found a seat without any problems. Was a little surprised to see a rugby team in shorts tracksuits etc lounging around. Not really in keeping with dress standards but not a big deal.
Member since 12 Dec 2012
Total posts 290
Member since 07 Oct 2012
Total posts 761
I think that should be the status quo for Qantas - direct it's Plats and First pax to Cathay First lounge at Heathrow.
I agree. They should make arrangements with CX and explicitly redirect at check in / bag drop to avoid the inevitable passive aggressive conversation with the staff at the other Oneworld lounge.
Jetstar Airways - Qantas Frequent Flyer
Member since 18 Feb 2018
Total posts 37
You seem quite obsessed with both Qantas Club members and people who drink Bundaberg rum, having disparaged both on multiple threads. QC members have every right to access the Qantas lounge in London and in Singapore (as you’ve suggested otherwise in alternate conversations). It’s not difficult to have a ten second conversation with Cathay lounge staff in London if you wish to use that lounge, I’ve done it myself just recently. Seriously, get a grip.
Member since 31 Jan 2016
Total posts 66
LHR lounges: QF very good, great service and facilities. CX lounge both F & J, not as good (sorry if you rate it highly), BA all lounges = best avoided...
SIN QF lounge very busy and overrated, so depending on how efficient the ground crew are go for a walk. If you are on QF1/2 and flying in F or J, you probably need the walk anyway... ;)
Member since 19 Apr 2012
Total posts 572
I just spent some time in both. The QF lounge first. The stodgy ‘English’ bfast was all that was on offer even at midday. So gave up on food. Then sent back from the gate due to a two hour flight delay (closed Iranian airspace clogging up the fight corridors) so went back to CX first for a lovely duck salad a plate of wantons etc and some fish n chips. Much better than QF!!
Member since 24 Aug 2011
Total posts 55
Both lounges are just OK. The SIN lounge is noisy and crowded with abrupt staff who rarely make you feel welcome. LHR feels cluttered; unfortunately the architect concepts made it look a whole lot better than it actually is. It probaly is the wrong way around and would've worked better if main dining area was upstairs with lounge area downstairs. I agree HKG is the most outstanding, lots of natural light, really friendly staff, great food.
Member since 14 Oct 2012
Total posts 20
Was passing the new area that is to be the First Lounge recently in Singapore and it's boarded up with a picture of what the new lounge would look like and wording "The new Qantas First Lounge is coming soon". It looks quite appealing... I then got nosy and looked through a small gap in a side entrance and all that is in the area is a vacant space... nothing but bare floors and exposed ceilings... I'll be very surprised if it's up and running soon. But I guess at least it's cleared and on the way...
Member since 06 Apr 2019
Total posts 5
Flew QF2 LHR-SIN-SYD August 1st. LHR lounge was very good and the staff there were friendly and helpful. My story of getting in there on my KEF-LHR connection is posted elsewhere . The LHR lounge did get crowded nearer the flight. SIN lounge was pretty bad in my view. Busy, Noisy, Not the haven lounges are meant to be. If I was First class I'd be pretty annoyed at having a few chairs and tables with a reserved sign and not much else. It is appropriate that there be a seperate area. . SIN staff were not friendly, nor smiling but that's probably as it was massively overcrowded. We were unable to connect to internet (too many users maybe?). It seems to me that Qantas and others are trying to offer some services as an attraction but aren't delivering on the expectation. As a paying Business passenger I was OK with LHR but badly let down by SIN.
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Qantas London and Singapore lounges - your opinion?
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