Qantas Social Media Response TImes

4 replies

fatty

Member since 24 Feb 2015

Total posts 60

Hi All,

Just wondering what your experiences are with response times from Qantas on twitter/facebook of late?

Cheers

Grannular

Member since 31 Mar 2014

Total posts 217

6-8 hours.

fatty

Member since 24 Feb 2015

Total posts 60

Interesting, I'm on day 5!

FlyingKangaroo

Singapore Airlines - KrisFlyer

Member since 28 Jun 2019

Total posts 6

5-6 days, at which point you'll be asked to send a DM that may or may not be responded to in another 5-6 days.

fatty

Member since 24 Feb 2015

Total posts 60

I sent a DM direct, with all the information they asked for. Still nothing almost 3 weeks later....

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