(Agree on Bali. Tough times or not, people need something to look forward to and if they have any means, they will stretch and scrimp to get to a favourite holiday spot.)Back on topic: Qantas has already said publicly that they want to add Cape Town to their network in addition to Joburg. Remembe...

Certainly sad, and sadly certainly not surprising. The writing has appeared on the wall for some time, but when Covid-19 hit, it seemed clear it would either strike the decisive blow to SAA or else ironically motivate the government to bail out yet again "given the circumstances" and things would...

Unfortunately, "breaking up" companies in South Africa has become synonymous with even more pies for greedy fingers with less visibility into who's doing what where. The word "tender" is basically a trigger for goosebumps for most South Africans after the 10 years of corruption and state capture....

"Your Conditions of Carriage provide for a refund." (If / once they've cancelled your flight. You won't have success otherwise. Clock may be ticking on voucher but I'd suspect the likelihood of that flight operating on 18 June to be very low. If I were you, I'd probably leave it as us on assumpti...

Simple, then: offer a voucher that is more appealing than a refund. It can literally be anything, as long as that thing offers an actual incentive that makes passengers want the voucher. Otherwise, there is literally zero reason for them to take the voucher other than out of the graciousness of t...