Virgin Australia - Velocity Rewards
Member since 24 Jan 2013
Total posts 4
Has anyone had issues logging in to their Velocity account over the past few days? I keep getting "Unfortunately this request could not be processed."
Member since 09 May 2013
Hey Macca. The whole velocity site was down over the weekend (June 1 and 2) for upgrade work. I received an email from velocity about it on the Friday (31st) saying there would be no access over the weekend and that the membership call centre wouldn't have access either. Logged in today though so it's all back to normal. Are you still getting an error?
Yes, still getting the error unfortunately. And this was happening last Thursday and Friday too. Velocity simply said, try again in a few hours. We will see...
Member since 24 Aug 2011
Total posts 384
Still borked today.
Hi Guest, join in the discussion on
Has anyone had issues logging in to their Velocity account over the past few days?
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Subscribe to our free newsletter and get the latest news, reviews, tips and more sent straight to your inbox