Has anyone had issues logging in to their Velocity account over the past few days?

3 replies

Macca

Virgin Australia - Velocity Rewards

Member since 24 Jan 2013

Total posts 4

Has anyone had issues logging in to their Velocity account over the past few days? I keep getting "Unfortunately this request could not be processed."

sven

Virgin Australia - Velocity Rewards

Member since 09 May 2013

Total posts 4

Hey Macca. The whole velocity site was down over the weekend (June 1 and 2) for upgrade work. I received an email from velocity about it on the Friday (31st) saying there would be no access over the weekend and that the membership call centre wouldn't have access either. Logged in today though so it's all back to normal. Are you still getting an error?

Macca

Virgin Australia - Velocity Rewards

Member since 24 Jan 2013

Total posts 4

Yes, still getting the error unfortunately. And this was happening last Thursday and Friday too. Velocity simply said, try again in a few hours. We will see...

johnaboxall

Virgin Australia - Velocity Rewards

Member since 24 Aug 2011

Total posts 385

Still borked today.

Hi Guest, join in the discussion on Has anyone had issues logging in to their Velocity account over the past few days?

Attach Files