UPDATE | Qantas passengers carrying a silver Qantas Frequent Flyer card can now use business class check-in counters on all international flights.
'Silvers' headed overseas have traditionally been restricted to premium economy counters by default, with access to the business class lanes only when there's no premium economy counter.
Earned after clocking up 300 Status Credits in a single year, Silver is the lowest rung on the Qantas Frequent Flyer ladder after the entry-level Bronze tier and the first to come with any actual perks.
Mindful of the increased traffic at business class check-in desks once Silvers join the queue, a Qantas spokesperson told Australian Business Traveller that the airline planned to boost the number of business class counters and trim back those assigned to premium economy.
The change comes as the Oneworld airline alliance, which counts Qantas among its worldwide members, introduces a new Oneworld Priority program to more clearly communicate the alliance-wide web of benefits based on your frequent flyer status.
This includes upgraded airport signage to reflect which Oneworld-wide status tier.
Qantas will introduce new Oneworld Priority signage across its domestic and international network starting August 1 in a rolling four-month program.
Qantas' decision to upgrade the check-in experience of Silver frequent flyers brings it fully into line with Oneworld's published policy that 'Ruby' status-holders (which is equivalent to QFF Silver) should be able to check in at business class desks.
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