• they need to fix the current offering ASAP. As a gold member I flew PER MEL. No priority check in counter, no lounge, full plane 737, no catering, no wifi etc etc but fares are still pre admin level (and given lack of flights most passengers are paying higher fares). The only benefit was pri...

  • I got one conditional credit which is (I think now) a future flight credit in a travel bank. Two other conditional credits I have received no email as yet. I thought the long delay may result in better user interface but still accessing the credit is through Soviet style graphics and god knows ho...

  • Further to my reply above re still waiting for refund from cancelled flight in March, I disputed the transaction online with my bank on Sunday, got a call yesterday asking for any emails with Qantas which I sent through and refund appeared in account this morning - great service from the bank...

  • Still waiting from March for refund - Virgin was quicker (cancelled on same day and refunded in August) and they are in administration!Keep getting emails saying it has been processed and will be 8-10 days to appear, but never does. Now have disputed transaction on my credit card.

  • Went to book MEL PER - July 12 (Sunday) 1 737 flight only, but from July 13 onwards looks like normal schedule is in the system with 6 direct flights including 2 x A330 fights...not sure you can have all these flights when the border is still closed and 2 week quarantine is imposed at the other e...

  • Adelaide has the Pullman as one of the hotels - possible to be allocated large room and some have balconies

  • Any luck with Virgin Refunds?

    Jul 30, 2020, 11:32 AM

    got an email from VA refunding a cancelled flight which I used travel bank credit for. The email indicated that the credit went back into travel bank - fair enough. Went to travel bank which showed NIL balance, then went to transactions - yes credit applied but with the original travel credit exp...