Yes a new lounge is overdue (and some business food).However, the #1 isue is on the Qantas link flights operated by National Jet, the streaming doesn't work (even if connection does sometimes), and in business they still haven't turned the electronic Business seats back on (no recline).For goodne...

Yup, won't be visiting WA (or Qld) any year soon - know when we're not wanted.

Wow - something appealing from Virgin.  A reason to consider.  and for once they have let the story/product do the talking - no Jayne impact to detract.

Premier Marshall has killed the desire to holiday in SA - they close everything for one (dodgy or real) COVID-19 case.  

Buying an airline ticket has some similarity with an Insurance purchase.You need to trust that a brand will do something right in the future.You don't engender trust by not communicating with your customers much, or if you do a little it is "puff pieces".You need a company to have values and inte...