Apr 09, 2022, 01:37 AM
The straw that broke the camel's back.Friday 8th April was not a great day to be travelling with any domestic airline.I am a business traveller and have recently flown 3 times with Virgin (my 3rd choice airline moving up to #2). They were begining to do the basics reliably at a reasonably c...
Feb 19, 2022, 03:25 PM
Yup, won't be visiting WA (or Qld) any year soon - know when we're not wanted.
Nov 03, 2021, 04:04 PM
Wow - something appealing from Virgin. A reason to consider. and for once they have let the story/product do the talking - no Jayne impact to detract.
Jun 18, 2021, 11:41 PM
Premier Marshall has killed the desire to holiday in SA - they close everything for one (dodgy or real) COVID-19 case.
Mar 25, 2021, 08:36 PM
Buying an airline ticket has some similarity with an Insurance purchase.You need to trust that a brand will do something right in the future.You don't engender trust by not communicating with your customers much, or if you do a little it is "puff pieces".You need a company to have values and inte...
Jul 26, 2021, 07:41 AM
The CEO seems to have spent too much time at Jetstar, From commentary (mostly from her own mouth) Ms Hrdlicka has an inward looking/self focus - it therefore appears she doesn't seem to like customers or staff much. A bit unfortunate when you're in a service industry (with two+ competitors).