• No one has mentioned that USA DOT put out a ruling late April stating ANY flight cancelled going into the USA, no matter what the reason, must be refunded within 7 days.  This applies for bookings made through Virgin to USA prior to Administration in late April.  

  • Anyone know when Virgin will refund international tickets the airline cancelled but credit not offered or accepted.

  • Thanks for the idea, much appreciated. Tried bank re chargeback, they said we need to see the email the flight has been cancelled, or evidence of some type.....Virgin happily tells me on the phone flight cancelled and email advising me of that was sent on 6 April, but does not want to resend the...

  • I have a question would appreciate some views. I have a Virgin flight to from Brisbane USA in November. Been keeping close watch on it waiting for Virgin to cancel. Phone assistance four weeks ago said about September we will cancel. Then last week it went from my advance bookings. Rang Virg...

  • I used velocity points to purchase a Singapore business seat mid June. Should I cancel the flight in which case the points would go back to my velocity account or is there a way to keep them in Singapore Airlines? Any suggestions appreciated.

  • Had the VA flights to LA been cancelled when you did the chargeback to Bendigo Bank, my tickets are for November and VA is still showing as these flights can be booked......Thanks

  • Virgin no longer providing refunds?

    May 03, 2020, 07:44 PM

    I had flights booked to USA for mid March and moved the bookings to November/December. Am I better of to leave as is and see what happens in liquidation shakeup or ask for a travel credit?

  • Virgin no longer providing refunds?

    May 03, 2020, 07:40 PM

    I had return tickets to USA in mid March which was before flights were cancelled but Virgin offered free transfer to future flights. I moved the flights to November/December 2020. Am I better to leave as is and see what happens or ask for a travel credit?