• Hello All,I'm feeling like there is a discrepancy here. Virgin Australia also offers priority phone support to top-tier Velocity members, so if you’re hunting for a business class upgrade or need to make a flight change, be sure to enter your membership number when calling the air...

  • From reading this thread it’s clear that the regular travellers have the ideas, but if it involves more effort from the airline / crew, we may not see it implemented.Boarding process needs to be colour coded and linked to the barcode / QR code. It’s the universal language. Until ...

  • Maybe the Jetstar “scales of death” trolly needs to be implemented on Qantas to help ease this problem. 

  • So will this mean you can book flights AND accomodation using your velocity points? 

  • So, if they are boarding the middle of the plane first, then the very front (economy) and very back, who’s policing the filling of front / back overheard lockers?We all know that there are many economy passengers that just see and empty locker and fill it with their “should be in chec...

View All
  • Overbooked Qantas flight

    Jul 23, 2023, 08:55 AM

    Is this example showing how pathetic airline travel as become with Australia’s premier airline. Qantas think they can now lie their way through a situation. Customer service officer lies to a passenger. Probably because they feel people are more used to excepting cancellations and think the...

  • No pies on Virgin

    Jul 30, 2021, 04:17 PM

    Unfortunately, disappointment has become part of the new Virgin Australia. I moved to Virgin when Qantas ditched the Gold Coast. I swore I’d never go back. I spoke to VA customer service about the constant lack of Business catering and denial of lounge access post flight. I was told this is...

View All