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  • Unfortunately, I’m having the same issues!!

  • Thank you very much Crane62 for all the info.

  • I think this is a bit misleading isn't it? I'm sure in other countries Qantas could be sued... to initially say they would be refunding everything without penalties and then say there could be fees charged. On the other hand I cancelled a redemption booking using KrisFlyer Miles and I had my poin...

  • Has anybody else experienced this? And please advise what I should be doing? I spoke with a Qantas staff three weeks ago and was told my Reward Booking was cancelled and I would be refunded without any charges. Yesterday I received a text message stating “ You recently applied for a refund on yo...

  • Hi Josephjohn8484 & Planesa380Thank you very much for all the information. I was able to get through to Qantas after 5 hours on the phone and was advised a full refund of points and fees paid, I'll have to wait for 10 days though for it to be credited which is perfectly fine.Once again THANK...

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