I had the same issue and managed to get this fairly quickly resolved by first contacting Qantas on Facebook messenger (much nicer and quicker experience than calling), who then directed me to use the contact details at the bottom of this page: https://www.qantas.com/au/en/support/contact-us/frequ...

As much as You’d like to be able to grab a qf classic reward on an international flight, I wouldn’t hold out waiting for one. As soon as those borders open I’m pretty sure there will be so much demand to fly at any price and airlines using reward seats to fill up a flight are go...

Yep - similar story for me. In the past the points had come through about a week after but now waiting 4 weeks and have also submitted a claim form and waiting.

OK I know there’s a lot going on in the world just now, however I’ve noticed an old Aussie friend has gone missing on the flying ‘roo recently with the disappearance of Bundaberg ginger beer from flights and lounges. It’s my go-to inflight soft drink and I loved that Qanta...

Haven recently flown up front on Qantas in the past month I was disappointed to see that some of the touches hadn’t returned such as pre-departure drinks, and a better quality of meal. I did get to experience the ‘sweet potato sausage roll’ which was nothing to write home about....