• Close to $8,000 on a Qantas Premium Econ seat to the US this month.  Crazy!  There was a need this time, but that would have more than paid for a Business seat previously.  Many companies including ours will think hard before dropping that much on a trip.  Hopefully with compe...

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  • I had a travel bank credit expiring in May. Booked a return business in Feb for an April trip. With COVID cancelled and assumed it would be there. I just looked...gone. When I spoke to Virgin they said that the expiry date had lapsed on the original travel bank amount. Hence the credit has gone. ...

  • Quick update. Had a call recently by another in the Qantas team to see if I was satisfied with the outcome. When I explained I wasn't they came back with an additional cash offer of $950 (keep the points) as the difference they believed the fare was ( probably full economy versus my discount busi...

  • Finally heard today. 10,000 points and a sincere apology. That is the maximum they are able to give according to the person I spoke to. I asked if there was someone I could write to to express my disappointment with this and was told no. That's it. You can't take it any further. My point to them...

  • Thanks for the comments. I'll let you all know outcome once I hear from them.

  • Just flew back from Asia on overnight flight from Osaka to Sydney. A330 plane so decent business seat for some sleep. 2 hours in decided to get some rest only to discover the seat would not recline more than 60%. Crew on board did all they could but without success. So no good sleep at all. To ma...

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