They are claiming i dont get point/status due to it not being ''flights are those between or within Mainland China, Hong Kong, Australia and New Zealand'' which is not what their announcement and website says. I checked the fare type and they should get status/points. I dont see where it says som...

I flew on HK airlines in October BKK/HK. They wouldn't let me in the lounge which was disappointing. I reread the partnership announcement and it says lounge access coming in weeks (in July). I suppose next year is a certain number of weeks away from July but i would think saying weeks and it ...

Anyone else had an issue get points/status from HK airlines flights. Flew BKK to HK and didnt get points. Finally got the below from Virgin after several contact attempts:Thank you for contacting us about claiming missing Points for your flights with Hong Kong Airlines. We have been in touch...

noone has any idea?

Does anyone know the status of velocity access to HK airways lounges (on HK airways flights). In July they made an announcement saying its coming in weeks but they wouldn't let me in the HK lounge when i was their in October. How long is weeks?