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Cost-cutting Singapore Airlines offers unpaid leave to crew
Aug 07, 2017, 07:57 AMYour analysis is severely off the mark, Mike. Singapore didn't drop the ball, moreso that they are caught in a wedge by the ME3 carriers.
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Australia’s slowest airport WiFi? Try Sydney Airport
Aug 04, 2017, 03:56 PMTypical Sydney Airport Corporation behaviour. They stopped caring about the passengers that allow them to exist a long time ago. The whole operation is designed to gouge us at every step of the way. Pathetic!
Member since 10 Jul 2017
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Poor contact centre experience with QF
Aug 02, 2017, 04:03 PMI understand they recently outsourced a large part of their call centre to the Phillipines. The experience I had a month ago was similarly awful - a long wait time, followed by little help. I think these new operators are nowhere near as empowered to do things as the old call centre staff. Ask fo...