So npaul in essence your baby has flown in a first class for 10% of the regular fare but received a seat that could have been occupied by someone having paid for a business class seat and applied for a points upgrade. My husband and I are wait listed for points upgrades (on fully paid business cl...

RK1 - My furry baby is just as important to my husband & I as a flesh baby is to their parents but I have no option to bring my fur baby paid or otherwise in any class. Some of us can't have flesh babies so please don't denigrate what a fur baby can mean to people.If parents want to take a ba...

Maybe I missed it but the OP does not say they have purchased a seat for their baby despite multiple comments that they have. If someone purchases a separate, individual seat for an infant, then and only then should they be able to use it for their infant/baby in F or J class. I do not believe an...

Just had confirmed by Velocity that points and status credit will be honoured for tickets booked prior to July 10. :-)No lounge access or baggage benefits though regardless after 1 Nov. :-(Last flight for us on Air NZ.

I am furious about this. My husband and I are both Platinum Velocity members and we have a trip (Business Class - over $10K) to the USA on Air NZ booked in November that we booked over a month ago. Have been on the phone to Velocity for ages this evening trying to find out whether our status and ...