Nov 06, 2020, 03:28 PM
80% of the time the app works well for me. However, we all know the chaos that flight cancellations cause. Full service means that someone is there to help when things don't go according to plan. Anyone that regularly departs Sydney in the evening, knows what can go wrong. ...
Jul 13, 2020, 04:35 PM
Stick to the Domestic market with closer and improved links to international operators such as Virgin Atlantic and Singapore.Get rid of the appalling free snack. Frankly, its an insult and it probably causes more grief and cuts into profits. Improve inflight snacks on flights of 2 hours + and ...
Jul 10, 2020, 03:16 PM
Slick domestic operation. Retain free Economy X for Platinum. Retain kerbside lounge entry where possible. Barrista coffee is a must as well as light lounge breakfast. Retain Krisflyer points swap - this is a great link
Mar 08, 2019, 05:51 PM
Fantastic news about the luggage increase. Just a little dismayed to see so many comments about the expectation for crew to lift the 10kg bags into the overhead lockers. I wouldn’t dream of handing my heavy cabin bag to anyone to lift up. Anyone in a position requiring assistance with a he...
Apr 04, 2018, 03:27 PM
I see this is a major blow to the Velocity (Virgin) network. Velocity membership is consistently being devalued with the constant changes by Virgin, now more than ever it needs to be part of Star Alliance.
Nov 13, 2017, 02:30 PM
As an employee of a company that has recently moved across to an outsourced corporate travel system (Serko), I have to admit to being a little skeptical about the proposed gains. However, I have just run a quick cost comparison and Serko saved the company $49 on the Virgin- Mel/Syd return - it m...