Sep 16, 2014, 09:11 AM
Biggest difference is staff attitudes... - AIR NZ staff want to be there, when they say they are there to help - they geninely mean it, they aren't driven by penalties, overtime, loadings or allowances, also help to find a resolution - particularly for higher status pax, they don't pass the buck...
Aug 15, 2014, 08:54 AM
Not sure if anyone else saw, but last week LAN was selling $398 return flights SYD-AKL-SYD over the Christmas period on QF metal. No exclusion dates. I wonder if these new flights are a result of QF planes filling up with low yielding pax who booked through LAN?
Mar 28, 2014, 08:40 AM
Well said Sir. Join the minority with me!!
Mar 28, 2014, 08:38 AM
I don't see an issue with these changes. They reward those most loyal customers; (i.e.: those with the greatest spend). You can't have everything your way. Do you want Qantas to be around in threeyears time so you can use your FF Points on a First Class return flight to LHR which you have b...
Mar 27, 2014, 09:01 AM
I feel that on those short Asia flights there probably isn't need for a proper breakfast on arrival. Food on a plane, no matter what class, is still food on a plane. It's prepared a few days prior to eating so it's not the end of the world if you get a rock hard croissant and frozen butter ...
Mar 27, 2014, 09:04 AM
DId they show some leniency towards high stats pax?
Sep 22, 2013, 11:34 AM
I used it while in Beta. Best thing is it uses GPS and alerts you when at an airport and after entering airline/class/FF status it tells you what lounge to access and has photos and reviews. Worked wellbut I didn't learn anything I didn't already know. Good for obscure airports or those flying th...
Sep 11, 2013, 08:46 AM
Just a basic ID check I believe. With the amount of credit card and ID fraud that is around these days, it is probably just an additional check and measure to reduce their risk.
Sep 11, 2013, 08:42 AM
What Australian telco are you with. Optus has a new plan for unlimited roaming for $5. So $50 is well worth it for your trip and saves the hassle of losing your normal phone number etc. I think Vodaphone has a similar deal.
Sep 02, 2013, 01:16 PM
I got my new Qantas Card today with the Qantas Cash option. I am a Platinum One so also got the new white card and some new white bag tags!Very sharp!