• Virgin launches trans-Tasman WiFi

    Aug 01, 2018, 03:41 PM

    This is great, but what lounge access will Gold/Platinum have flying trans-tasman post Air NZ breakup? Have any details been released?

  • Qantas, Air New Zealand join forces

    Jun 01, 2018, 03:02 PM

    Do Air NZ do a status match or some sort of accelerator program for frequent flyers switching?

  • Qantas, Air New Zealand join forces

    Jun 01, 2018, 11:07 AM

    As a Kiwi living in Australia, one of the main reasons for joining Virgin was the reciprocal rights to lounge and other benefits with Air NZ. As a Virgin Gold member I feel like we've been thrown under a bus here. I've called Virgin, but they offer no details on life after the Air NZ split. It's ...

  • @Hutch - I'm struggling to understand your logic here. You say it's proactive for a company emailing to apologise for a service that is six months overdue. Surely this is an example of over promising and under delivering rather than being proactive. And in reference to "fly another airline", it's...