I finally got a formatted statement from Virgin (not a screen shot) and sent it to Qatar yesterday as they would not accept my screen shots. I had an email today asking that I resend all the documents previously sent and that they would only be accepted if the details matches the exact name and a...

Hi.I have applied for a Platinum Velocity match. They have emailed me back twice insisting on a copy of a paper statement for last two months including name, membership number and all details. They will not accept screen shots. I contacted velocity and they have asked me to email a request for st...

Are Qantas wavering rewards points change fees and cancelations similar to paid tickets.

Im booked on EK417 23 May 2019 as a Qantas FF redemption in First. The flight still is showing on my Qantas account as active and when I manage my booking on Emirates website the flight seems OK. Qantas FF know nothing about it. What usually happens in these circumstances. Do I automatically get...