• I have just received notification the my flights QF81 & QF82 are now QF291 and QF292.  I am happy to be on the Finnair aircraft, but these flights were booked during the Qantas double status offer and flights had to be on Qantas aircraft.  I have been assured by the FF Call centre t...

  • I love arrival access. Living in Melbourne and only travelling with carry on luggage, it a simple process. I was really grateful for arrival access after 2 overnight international flights. I felt really unwell, so being able to have a shower and breakfast in the Melbourne domestic business l...

  • I’m currently trying to claim missing flight credits from Accor and documentation was required to prove my flight details. I retain all digital boarding passes in my Apple wallet until all QFF points and status credits and Accor points are awarded. 

  • As a Platinum FF, I received an email just after 7am, with a “Shop Now” link.

  • I was booked MEL/HKG/KHH mid April. Qantas changed me to MEL/SYD/HKG/KHH now MEL/BNE/TPE . I will have to catch a high speed train to Kaohsiung, and hope to get back home via HKG at the end of April.I rang as soon as I got an email with a change of flight notification and the process was relat...

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  • I flew Adelaide - Melbourne in seat 5A in economy on Saturday and was spoken to by name several times. The person seated In 5C was only greeted as “sir”. I wondered at the time if it was because I’m QFF Platinum.

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