Apr 03, 2019, 04:09 PM
I was asked for it at the arrival gate at BKK from KUL on RJ. It was going on to Amman, and onward bound passengers were not getting off. 1 hour stopover and no refueling.
Sep 28, 2018, 08:19 AM
8 weeks is completely unnecessary, seeing Jetstar is part of Qantas Group. Other partner airlines, in the Oneworld group, deposit into Qantas within the week.https://www.qantas.com/au/en/frequent-flyer/earning-points/flights/jetstar.html"If your Qantas Points haven't been credited within 15 days ...
Sep 27, 2018, 04:07 PM
"He received an SR number back from Qantas but after 10 days there has been no reply and the problem is not fixed. It is shocking service, especially considering he is FF platinum." This prompted me to look up an old SR number. I requested follow up after the first flight in June. I received ...
Sep 27, 2018, 03:53 PM
I am hoping that this gets some visibility and that someone from Qantas or Jetstar picks it up.
Sep 27, 2018, 03:52 PM
Originally Posted by AlexTravAddict Yes, I am also experiencing this problem and it is very frustrating and tranishes the Qantas brand.I tend to avoid Jetstar, but sometimes they are by far the best option (for example Denpasar-Melbourne in the afternoon rather than overnight with Qantas).Both m...
Sep 27, 2018, 03:47 PM
Originally Posted by Bait I fly JQ regularly on Plus but you won’t see the points or SC credits appear for 8 weeks. Has this changed recently? 8 weeks is completely unnecessary in this day and age.