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  • VA points upgrades out of LAX

    Apr 23, 2019, 12:02 PM

    I recently flew VA24 from LAX to MEL. I booked premium economy and requested a points upgrade to business class (as a Velocity Gold member). At check-in I was told the upgrade was denied even though there were more than 4 empty seats in business, though the local agent couldn't tell me why. On bo...

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