I find the negative comments on John B interesting. As a consumer, he's given Australia the second airline it needed noting he was up against the Qantas brand. I much prefer the Virgin experience both domestically and internationally. Virgin always seems fresh and tries that little bit harder. It...

Qantas checked luggage handling at major airports is hopeless. You pay for business, just to find you stand around the carousel longer than most because it seems the business luggage comes off somewhat later than many. With enforcement, passenger loading will take longer and so now you take two b...