Originally Posted by Brandon Loo Originally Posted by jchJust to clarify, if you achieve Platinum and don't take a flight for two years will you get a year of Platinum and a year of Gold? It's not an officially publicised benefit, but yes currently you would get one full year of Platinum, and hav...

wow. guessing customer service on twitter has been outsourced to yet another organisation with no awareness or expertise. https://twitter.com/jshit/status/1394919923382505479?s=20they've not even read my careful explanations of the issue properly, nor took the time to read up here when i helpful...

Originally Posted by John Phelan Originally Posted by Ken Oath Originally Posted by Grannular Signing up for Qantas Club just got cheaper if Virgin can't get their shit in order Yes I’m aware that Qantas have lowered their previously overpriced joining fee whilst raising annual costs - howe...

Originally Posted by Grannular Signing up for Qantas Club just got cheaper if Virgin can't get their shit in order Yes I’m aware that Qantas have lowered their previously overpriced joining fee whilst raising annual costs - however historically Virgin have been more proactively supportive o...

Hello all,I’m wondering whether others here might be in the same boat - or perhaps have had better luck fixing this problem? My existing Lounge membership with Virgin was extended for 12 months yet that comes to an end on May 30. I’ve flights in the weeks prior and after that date yet...