Aug 25, 2012, 05:49 PM
Virgin doing extremely well woo-ing QFF's to a least try. Qantas usually disregard or do not differentiate their Business & Platinum FF;s during domestic boarding; Qantas about to announce more changes to Platinum FF significantly reducing benefits and shifting focus to Platinum One; Alan Joy...
Apr 20, 2013, 12:00 PM
Sales used to go for 2 weeks - allows more time to plan and book. Now sales are <3 days - get you interested but if you miss sale fares they hope you will still book with them at a higher fare. Bit tricky - other airlines dont do this. Qantas under Joyce still focus on getting profits up at al...
Feb 08, 2013, 03:09 PM
Yes - I agree that morale and service (which go hand in hand) seems to have improved from the dark depths....It appears that the fare complexity and rules are really being tightened to protect margins, but at the expense of flexibility for premium customers. Telstra example - totally transformed ...
Feb 08, 2013, 08:15 AM
Qantas new profit drivers - customer service ethos 1. "Sweet smile - Iron Fist" 2. Sale durations cut by 50 - 60% (particularly on Intl. premium / business) class. What have others observed ?
Aug 02, 2012, 07:49 AM
Rumour is Qantas will release new International Fares sale in next days incl premium econ and business
Jul 27, 2012, 01:24 PM
Qantas have very few international sale fares at the moment - last sale ended 23 August. Do you think they are about to launch their next big sale ?