Arrived for a flight today and found both the Melbourne lounges shut. Rang the VIP team for P1 FF and was told all lounges open - they had no idea. The CSM on the flight also said all meant to be open. The offering in economy for a lunch flight was a mainland cheese back, 4 pieces of cheese and ...

Just had a phone call from QF advising me that the P1 Special Service Team has been disbanded and replaced by Qantas VIP. No dedicated number, you have to ring the main QF line, enter your FF number and 'will be immediately' transferred to the VIP area. They also informed me that this service is ...

Covermore notoriously bad and I would never use insurance linked to a credit card as it is always substandard.

Originally Posted by Theresnormissin So far I've found that my flights Ex. Sydney have been working as advertised. Flights Ex. Adelaide have not appeared to enacted the new boarding process yet though this is a limited sample. Adelaide twice since the new system AWFUL both times. I have emailed Q...

Yes and DO NOT loose your boarding pass as you have to go through a mini customs in Perth.