Jul 07, 2021, 03:12 PM
Monday morning Mel airport was a dogs breakfast with ppl having no idea the Covid test to fly was different. Lots of anger & tears.
Feb 19, 2021, 04:32 PM
Never understood why you would pay for a loyalty. Your stays with the brand should be enough.
Dec 03, 2020, 04:36 PM
Absolutely Agree. Being P1 and receiving service when required is important. Apps crash, phone batteries die - cost cutting with no real plan and being P1 since it was started I was NOT asked for input!
Nov 06, 2020, 03:55 PM
As someone who normally takes over 150 domestic flights per year and around 10 international and have been P1 since inception, this is short sighted. You go to the customer desk with an issue - how will you quickly move your flight if arriving early, how do you ask for an on departure upgrade and...
Sep 25, 2020, 07:49 PM
And when there are flight issues the normal number is overwhelmed.
Jun 16, 2021, 03:33 PM
Arrived for a flight today and found both the Melbourne lounges shut. Rang the VIP team for P1 FF and was told all lounges open - they had no idea. The CSM on the flight also said all meant to be open. The offering in economy for a lunch flight was a mainland cheese back, 4 pieces of cheese and ...
Sep 24, 2020, 12:32 PM
Just had a phone call from QF advising me that the P1 Special Service Team has been disbanded and replaced by Qantas VIP. No dedicated number, you have to ring the main QF line, enter your FF number and 'will be immediately' transferred to the VIP area. They also informed me that this service is ...
Jan 10, 2020, 04:46 PM
Covermore notoriously bad and I would never use insurance linked to a credit card as it is always substandard.
Dec 13, 2019, 03:15 PM
Originally Posted by Theresnormissin So far I've found that my flights Ex. Sydney have been working as advertised. Flights Ex. Adelaide have not appeared to enacted the new boarding process yet though this is a limited sample. Adelaide twice since the new system AWFUL both times. I have emailed Q...
Sep 18, 2019, 03:19 PM
Yes and DO NOT loose your boarding pass as you have to go through a mini customs in Perth.