My best upgrade started as a disappointment.  The boarding passes my partner and I were given at check-in for SYD-LHR on the A380 were not for the premium economy seat numbers that I had diligently researched and selected months ago.  I handed them back: "These are not the seat numbers ...

I have lifetime silver membership with Qantas and have held silver, gold and platinum status at different times over the years.  I currently have Qantas gold and most of my flying these days is on QantasLink Dash8's on Queensland regional routes.  I check-in online.  I rarely spend...

I've only flown on the Qantas A380 a few times and twice the red couch was unable to be used for most of the flight because it was being used as a bed for ill passengers. I felt sorry for the unwell people and am glad they had some space to receive attention and to rest, but it was at the expens...

I prefer to board last except when I'm in Y on the peak-hour domestic routes, where access to the overhead bins can get tough when you're last.

Peak periods are just that - the times when most people are flying - so unfortunately, mine and most people's experience of the BNE J lounge is very different to how the lounge looks in this review.  Most people experience a small, noisy and over-crowded space which hardly feels 'premium', w...