TALKING POINT | Being able to 'jump the queue' – or at least elegantly sidestep it – is why Gold and Platinum frequent flyers like priority boarding.
"But I'd like it more if it worked!", one Australian Business Traveller reader and Qantas Platinum card-holder observed to me in an email this week.
Qantas and Virgin Australia both offer this express lane for domestic flights, with top-tier frequent flyers joining business class travellers in bypassing the hoi polloi.
In theory, anyway. How well it all comes together at the boarding gate seems to be more hit and miss.
Having the priority boarding line properly managed by the airline's gate team seems to be the first qualifier: there's little sense in a 'premium' lane if any passenger can stroll into it.
There are also some practical considerations. Peak hour flights on the 'triangle' – the highly-travelled corridors between Sydney, Melbourne and Brisbane – can often see a priority line as long as the non-priority line, and sometimes longer.
Which brings us to this week's talking point: what is your experience with priority boarding on domestic Qantas and Virgin Australia flights? How well is it working for you, when doesn't it work, and what could airlines do to make it work better?
Priority boarding with Qantas, Virgin: what's your experience?
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