• There are two situations when I've been given items from the pain menu while in business: when on a last hour "catering not assured" upgrade when the food has run out and extra snacks when it's been a long flight like Syd-Per or Adl-Bne. This is nasty nickel&diming and it isn't going to win f...

  • International flights out of the common use Adelaide airport terminal require you to pass through customs about half an hour before boarding starts. I have had to cool my heels at the gate for an hour waiting for Emirates flights. On the other hand SingAir have an airside lounge with is wonderful...

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