How will members do "in-lounge" upgrades, changes etc?To be Platinum and use the First and Business lounges, but have no service desk seems very strange to me...

So... if I redeem points and book before March 22, 2016 for travel in let's assume September 2016, then I will pay the old (current) rate. If my plans change in July 2016, can I rebook the Sept 2016 trip and reschudule it for June 2017? in other words, I know I want to travel in 2017 to the US ...

will you publish the winning entries?? congrats to all!!

about time. c'mon MOGANs, make an effort...

David - I've done 1. and 2. but like PK, need some advice/info on how to do #3.