Air New Zealand upgrades Boeing 777-200s with new seats & screens

By David Flynn, September 19 2012
Air New Zealand upgrades Boeing 777-200s with new seats & screens

Air New Zealand will upgrade its entire fleet of long-range Boeing 777-200ER jets with new seats from tip to tail, plus an all-new inflight entertainment system using touchscreens.

The first of eight 777-200s will go under the knife in the second quarter of 2014, the airline says, "with all eight aircraft planned to be completed in the following 12 months."

Air New Zealand uses the plane on numerous flights between Australia and Auckland as well as its long-haul services. 

The refit will see the 777-200s sporting the latest Business Premier business class seats, along with the Premium Economy Spaceseat and Economy class seats already installed in the Kiwi flag-carrier's Boeing 777-300ER and soon for its Boeing 787-9 Dreamliner.

However, the airline declined to share details of the specific seat configuration – such as the pitch in Premium Economy, which was an issue on the Boeing 777-300ERs, or that the economy layout would go up from the current 3-3-3 to rows of 3-4-3.

"We can’t provide specific details at this stage" an airline spokeswoman told Australian Business Traveller. "Details on the configuration will be released closer to the time."

Panasonic's new touchscreen eXlite inflight entertainment system will also be installed in all seats, making Air New Zealand the first customer for the low-power lightweight kit.

Panasonic Avionics describes traits of the eXlite as "elegant industrial design, seamless interior integration, capacitive touch, proximity sensors, incredible viewing angles, and next-generation processors. It also has a streamlined architecture that reduces weight and cost."

Depending on how airlines want the eXlite configured the system's apps can include seat-to-seat chat as well as inflight Internet access to Facebook, Twitter and email.

"A number of aircraft will also have new Air New Zealand livery applied during the same period" adds Air New Zealand Deputy CEO Norm Thompson.

“With the introduction of the 777-300ERs over the past 18 months and the arrival of the 787-9s in mid 2014, the 777-200ER fleet will be upgraded to align the product across all of the three long-haul fleet types,” says Thompson, who pegs the cost of the upgrade project at "more than NZ$100 million" (A$79 million).

But if you're flying on the plane before it's upgraded, check out our expert seat guides to help you pick the best seat in Business Premier business class and the Premium Economy seats on board. 

Want the latest news for business travellers and frequent flyers? Then follow us on Twitter: we're @AusBT.


David Flynn is the Editor-in-Chief of Executive Traveller and a bit of a travel tragic with a weakness for good coffee, shopping and lychee martinis.

19 Sep 2012

Total posts 6

So I assume that means they are all getting 3-4-3 also? 2 steps forward, 1 backwards.... :(

Virgin Australia - Velocity Rewards

24 Aug 2011

Total posts 783

Yeah - indecision between the two means they'll get 3-4-3. OK if you're a hobbit ...

03 Jan 2011

Total posts 666

You... shall not... pass with that trolley.

05 Mar 2012

Total posts 12

So we're talking an upgrade that we won't see for 21 months (Jun-2014), and won't be done for 33 months (Jun-2015)???

(Pull ahead 6 months if we're talking Fiscal Years, I suspect.)

Please correct me if I'm wrong. :)

03 Jan 2011

Total posts 666

That was pretty much the conversation we had in the AusBT office this morning. ;) If the 787-9s (which will release these planes for reconfiguration) are delayed, I wouldn't be surprised if there were knock-on delays too. 

Qantas - Qantas Frequent Flyer

19 Aug 2011

Total posts 168

Gosh, such a rush!

The real issue with these planes is the premium economy.  Business Premier is adequate, the IFE is adequate if not competitive with EK and SQ, and Economy is ok (although there are no Skycouches which matters on the routes to North America and through to London if no others).

It really is the poorer premium economy the airline offers and is the poorest value seating in that class of any airline (excluding the "economy +" offerings which are just enhanced seating in economy).  Same seating as economy with more legroom and a deeper recline.

Of course given the 3-4-3 seating on the 77Ws it appears NZ has decided that seat width is unimportant.

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