When are we going to talk openly about QF delays and cancellations?

18 replies

Flashman181

Member since 11 Apr 2018

Total posts 27

I accept cancellations are part of the travel landscape these days so not surprised when my QF12 flight LAX-SYD for Nov 14th was cancelled yesterday and had to accept a class drop on another plane to leave same day. What I do find surprising (maybe my ignorance) is that 24 hrs later you could still book that "cancelled" flight? Has the flight really been cancelled and if so why has it not been removed from system 24 hrs later? Do they have to wait for all affected passengers to accept or refuse changes ? If staff are indeed overworked as surely is case, are they not creating more work for themselves by not removing a cancelled flight ?

dm12

Member since 08 Feb 2018

Total posts 141

I think its time for the board to take a look at the value proposition of the airline. They charge premium fares but run a Ryanair service. I've been loyal to QF over the pandemic but the favour is not returned, not a single int'l reward booking available anywhere! I dont mind flight cancellations, changes and delays, these things happen at the moment, but once on board they could at least provide decent service. I think new leadership is becoming a real consideration

BrisHamish

Member since 24 Sep 2017

Total posts 7

And now the July domestic industry figures are out...

Another shocking month for Qantas, an even higher percentage of delayed flights than June!

Its getting worse (as many of us who still loyally fly regularly with QF could already attest to from our own experience).

So just to recap: highest domestic fares, no reward flights practically available for anyone wanting international travel (as another responder noted above), reduced cabin service and food post COVID, and more flights are late than even the low cost budget carriers.

Why is this OK?

XWu

Member since 09 May 2020

Total posts 163

Originally Posted by dm12

I think its time for the board to take a look at the value proposition of the airline. They charge premium fares but run a Ryanair service. I've been loyal to QF over the pandemic but the favour is not returned, not a single int'l reward booking available anywhere! I dont mind flight cancellations, changes and delays, these things happen at the moment, but once on board they could at least provide decent service. I think new leadership is becoming a real consideration


I think you are making a poor comparison with Ryanair considering it is getting more than 90% on time performance this year compared to QF’s under 60%

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