Member since 11 Apr 2018
Total posts 27
I accept cancellations are part of the travel landscape these days so not surprised when my QF12 flight LAX-SYD for Nov 14th was cancelled yesterday and had to accept a class drop on another plane to leave same day. What I do find surprising (maybe my ignorance) is that 24 hrs later you could still book that "cancelled" flight? Has the flight really been cancelled and if so why has it not been removed from system 24 hrs later? Do they have to wait for all affected passengers to accept or refuse changes ? If staff are indeed overworked as surely is case, are they not creating more work for themselves by not removing a cancelled flight ?
Member since 08 Feb 2018
Total posts 141
I think its time for the board to take a look at the value proposition of the airline. They charge premium fares but run a Ryanair service. I've been loyal to QF over the pandemic but the favour is not returned, not a single int'l reward booking available anywhere! I dont mind flight cancellations, changes and delays, these things happen at the moment, but once on board they could at least provide decent service. I think new leadership is becoming a real consideration
Member since 24 Sep 2017
Total posts 7
And now the July domestic industry figures are out...
Another shocking month for Qantas, an even higher percentage of delayed flights than June!
Its getting worse (as many of us who still loyally fly regularly with QF could already attest to from our own experience).
So just to recap: highest domestic fares, no reward flights practically available for anyone wanting international travel (as another responder noted above), reduced cabin service and food post COVID, and more flights are late than even the low cost budget carriers.
Why is this OK?
Member since 09 May 2020
Total posts 163
Originally Posted by dm12
Hi Guest, join in the discussion on
When are we going to talk openly about QF delays and cancellations?
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