Member since 15 Jul 2016
Total posts 5
Just got my offer email for 30,000 points (Platinum). Anyone know how it is calculated or is everyone the same?
Member since 24 Dec 2013
Total posts 158
No, not the same. I am also Platinum but only received 15,000 points.
Member since 07 Nov 2018
Total posts 9
Originally Posted by jwak
Qantas - Qantas Frequent Flyer
Member since 07 Jun 2021
Total posts 11
I am also Platinum and flown enough to retain my Platinum next year. I also got 30k - maybe frequency of flying has something to do with it?
Member since 28 Mar 2018
Total posts 21
QF has an internal customer value score/algorithm that is more complex than frequent flyer status. (I remember reading about this on this website.)
It's based on the quantity and quality of spend. This means a Gold who regularly flies on QF economy Flex fares could have a much higher value score than a Platinum who earns a status mostly through partner airlines business class.
I'd be surprised if this system wasn't used in some way to determine who gets what offer.
Well I've flown f**k all this year with only 200 status credits. But I have been Platinum for 20 years so maybe that's why. Would love to see that value score!
Member since 20 Aug 2014
Total posts 186
Here's an update. I'm only gold but my work colleague is Platinum. He got the 15K points, plus the $50 discount offer. Today, one of his employers booked him a return flight to Auckland (paid for by the employer), and they added his FF number at time of booking. Then he got an email saying "Congratulations on using your $50 discount voucher!"
So now he doesn't get to use it!
Member since 25 Mar 2014
Total posts 204
I am LT Gold and got 250 SC which I don't need... I would rather 8000 points better than SCs I don't need
Member since 02 Jun 2015
Total posts 60
I didn’t get any points offered. I’m P and have renewed on my own back…
Member since 24 Sep 2017
Total posts 16
Sitting here on my alleged 5.20 departure, its 5.40pm and no movement in sight...
I am Plat, also earned it via my own travel on QF this past year, but no free points for me.
Maybe its because I have the temerity to dare to complain?
Member since 04 Aug 2021
Can anyone tell me how the offer is made??
As a platinum, LTG and travelling heavily this year I have not received any communication or offer through my account from Qantas. Are they cherry picking??
My offer came by e-mail: nothing through the app or anywhere else and no points actually credited to the account yet.
Member since 09 May 2013
Total posts 426
What a joke! So families who receive them individually, cannot use it. They are creating bigger issues for themselves.
Member since 16 Nov 2017
Total posts 95
An absolute joke this status extension. Anyone with an anniversary bw jan-june now has their status extended until 2024, with 40% rollover to take them into 2025, where as those such as myself, (JUL) who paid a tonne of cash to retain Gold have been spät on and slapped in the face. No status extention for us. Ie, if your anniversary is in June, you effectively get your status extended by nearly 2 years.
This is criminal and I hope the ACCC takes notice.
Literally nothing in this "apology" for me.
Those who paid up and flew (July-December) are SUCKERS, according to AJ
Member since 09 Nov 2018
Total posts 48
I got 15k points …. On email
But nothing in my account yet??
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