Qantas - Qantas Frequent Flyer
Member since 09 May 2013
Total posts 393
What happened to those machines that ESTA people used to use at LAX? They have gone back to the seeing the officers, and the process is still 19th century. Took 40mins (which i suppose is amazing for LAX).
However, i also had the chance to come back via DFW last week, what a big difference, cleared immigration in 2mins.
I also wrote to my local MP regarding Global Entry, and i got a response saying "they have no idea".
Member since 10 Apr 2012
Total posts 180
On a similar note, any idea why they use two seperate machines to clear immigration while entering Australia?First machine to read passport and produce a docket ticket,
Then take docket ticket to smart gate, insert, get picture taken, then go through automated doors.
It seems like a redundant process. Why not incorporate the passport reader/smartgate all in one step like like most countries do?
Virgin Australia - Velocity Rewards
Member since 11 Dec 2016
Total posts 77
Originally Posted by highflyer
Etihad - Etihad Guest
Member since 21 Jul 2019
Total posts 36
That would seem the simplest process, wouldn't it? The technology enabling 'one-step' processing has existed for years. But unfortunately in Oz, our bureaucrats and boffins specialize in making simple things more complicated. And because serious money has already been sunk into the existing '2 step' setup, it's probably gonna stay that way for years, unfortunately.
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Automated passport machines-USA
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