Automated passport machines-USA

3 replies

mspcooper

Qantas - Qantas Frequent Flyer

Member since 09 May 2013

Total posts 393

What happened to those machines that ESTA people used to use at LAX? They have gone back to the seeing the officers, and the process is still 19th century. Took 40mins (which i suppose is amazing for LAX).

However, i also had the chance to come back via DFW last week, what a big difference, cleared immigration in 2mins.

I also wrote to my local MP regarding Global Entry, and i got a response saying "they have no idea".

highflyer

Qantas - Qantas Frequent Flyer

Member since 10 Apr 2012

Total posts 180

On a similar note, any idea why they use two seperate machines to clear immigration while entering Australia?
First machine to read passport and produce a docket ticket,

Then take docket ticket to smart gate, insert, get picture taken, then go through automated doors.

It seems like a redundant process. Why not incorporate the passport reader/smartgate all in one step like like most countries do?

Madhatter49

Virgin Australia - Velocity Rewards

Member since 11 Dec 2016

Total posts 77

Originally Posted by highflyer

On a similar note, any idea why they use two seperate machines to clear immigration while entering Australia?
First machine to read passport and produce a docket ticket,

Then take docket ticket to smart gate, insert, get picture taken, then go through automated doors.

It seems like a redundant process. Why not incorporate the passport reader/smartgate all in one step like like most countries do?

The first machine replaces the immigration declaration card which you used to have to fill in on arrival.

sunnybrae

Etihad - Etihad Guest

Member since 21 Jul 2019

Total posts 36

Originally Posted by highflyer

On a similar note, any idea why they use two seperate machines to clear immigration while entering Australia?
First machine to read passport and produce a docket ticket,

Then take docket ticket to smart gate, insert, get picture taken, then go through automated doors.

It seems like a redundant process. Why not incorporate the passport reader/smartgate all in one step like like most countries do?

That would seem the simplest process, wouldn't it? The technology enabling 'one-step' processing has existed for years. But unfortunately in Oz, our bureaucrats and boffins specialize in making simple things more complicated. And because serious money has already been sunk into the existing '2 step' setup, it's probably gonna stay that way for years, unfortunately.


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