I get what you're saying @reeves35. But that is pretty much standard operating procedure with QANTAS when it comes to (over)hyping something. The difference here is that Emirates usually delivers the goods, and then some (i.e. First Class). So I reside more hope and trust in what Tim Clark is say...

In Australia we have a political culture of 'protections' and 'safeguards' and 'guarantees' and 'preliminary studies' which all have to be dealt with and satisfied at all levels of gov't and gov't bodies before even one sod of earth is turned over. The upshot: we are amongst the most coddled vote...

A qualified yes from me. But for me that's normal and, I will continue to do what I've done since the 90s and wait approx. 8 years first (which is about the time it takes for an aircraft to have its D or heavy maintenance check) before I fly a new aircraft type. Any problems are usually bound to ...

I agree with what you say but disagree on just one point. Service levels have been dropping for far longer than the past 2 - 3 years. I don't like playing the 'personality game' but the dip became quote noticeable in 2010, about two years into the reign of the current CEO. It hasn't improved one ...

This is not one of those genuine "let's wait and see how it turns out" scenarios. As a passenger, you just know from the announcement this is bad news and no amount of QANTAS' claims that passengers much prefer to 'help themselves' out of sticky situations will convince anyone. What essential ser...