Should I complain to Qantas or Emirates?

6 replies

PNGRotator

Qantas - Qantas Frequent Flyer

Member since 06 Oct 2014

Total posts 19

QF Complaint

Hi all I want to make a complaint regarding a QF ticketed business class flight I took on an Emirates operated a380 codeshare. My question is who should I complain to? Qantas or Emirates?

chris004

Member since 06 Feb 2013

Total posts 1

Depends on what the complaint is.  If it has to do with checkin onboard service or baggage issue I would contact Emirates.  If it had something to do with the ticket or difficulties with the ticket I would contact Qantas. 

Serg

QFF

Member since 12 Apr 2013

Total posts 870

It will be waste of time anyway

Merc25

Qantas - Qantas Frequent Flyer

Member since 29 Jun 2013

Total posts 317

I confirm what Chris004 said

cambriamarsh

QF

Member since 02 Nov 2012

Total posts 8

Try Qantas, they marketed the flight.  It's their reputation that is affected.  If no joy there a comment on the Facebook page often gets a reaction.

Good luck.

hutch

Member since 07 Oct 2012

Total posts 761

If you're able to, I'd love to know what this complaint was?

Serg

QFF

Member since 12 Apr 2013

Total posts 870

Me too

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