Lounge access in Dubai for Qantas Gold Hello.

4 replies

wdeguara

Etihad - Etihad Guest

Member since 06 Apr 2012

Total posts 77

Lounge access in Dubai for Qantas Gold

Hello. Just wondering if anyone can advise what lounge arrangements are available for Qantas Gold FF passengers travelling on an Emirates flight (QF ticket number). I was under the understanding that Qantas FF Gold passengers travelling on a QF ticket had access to the Emirates Business lounge, but when I turned up at the lounge this morning I was turned away. I was travelling in economy class. Could that have been the issue ?

wdeguara

Etihad - Etihad Guest

Member since 06 Apr 2012

Total posts 77

I should add that the lounge in question is Dubai.

anonymous

Member since 24 Dec 2013

Total posts 97

You should have been allowed in. You should complain.

TomGoddardd

Qantas - Qantas Frequent Flyer

Member since 15 Dec 2014

Total posts 191

Phone up EK, tell them that you are very annoyed. If EK customer sevice is half decent you should get a voucher or some sort of freebie! :)

wanderlust

Virgin Australia Platinum

Member since 09 Sep 2014

Total posts 60

As a QF Gold, I have always granted access to the Emirates business lounge in Dubai on both QF coded and EK coded flights in economy as well. You should have asked for a supervisor and a list of the terms that states why you shouldn't have been granted access.

I have had multiple failed attempts using my QF gold card in other Emirates lounges across the world where its not accepted. Its always worth a try and it did work once. I wish they would allow QF elites to access their lounges in the Americas at least. I was made an exception at the Emirates lounge in SFO, but it was so empty and I was extra nice. It would be so nice if we were allowed to use the Qantas lounge at LAX for Emirates flights to DXB, but even that is restricted to QF, oneworld only. Oh well!

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