Virgin Australia - Velocity Rewards
Member since 19 Mar 2014
Total posts 358
Has anyone experienced Virgin recording the details of those you guest into a lounge? I received it in Melbourne just now after guesting a colleague in. I asked how long it has been the policy. Got some spiel about a system upgrade. It was very interrogative. We didn't receive the this treatment in Sydney earlier today and I've guested people into the Melbourne lounge on at least 3 occasions in the last month and haven't experienced it.
Air New Zealand - NZ*E
Member since 17 May 2015
Total posts 41
Not sure what the is problem here - Air NZ scan everyone (including guests) at the door have done for a few years - It means that only those who should be admitted gain access - also helps them to track down tardy FF's that are slow to board.
Not so much a problem but curious to know when the policy changes to record the details of your guests. Obviously the frequent flyer's details are recorded but as stated above, I have never had a guests details recorded and wanted to know when this was implemented.
Qantas - Qantas Frequent Flyer
Member since 08 Sep 2012
Total posts 47
For insurance puposes, I'd say most airlines want to know who is using their lounges at any particular time.
Then my question is why has this only ever happened to me once? And has it happened to others?
Virgin Australia - Velocity Rewards Gold
Member since 04 Jul 2014
Total posts 88
I've never had guest names or information taken or asked, but I also use the self check in kiosk.
Hi Guest, join in the discussion on
Has anyone experienced Virgin recording the details of those you guest into a lounge?
Already have an ET account? Log in below.
Signing up with Executive Traveller only takes a second and lets you
interact with our community. It's completely free and we'll never pass your information on to
Didn’t receive an activation email? Resend one to yourself here.
If you’ve forgotten your password, simply enter your email address
below, then click 'Submit'. We’ll send you an email to re-activate your account and enter a new password.
If you have not received the activation email, simply enter your email address below, then click 'Submit'. We’ll send you an email containing the activation link.
Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox.