Why is CX's baggage allowance still so low?

8 replies

jianga

Qantas - Qantas Frequent Flyer

Member since 07 Feb 2015

Total posts 141

Why is CX's baggage allowance still so low? Almost all airlines flying out of Aus (not including LCC) have higher free check-in baggage allowance (i.e. 30kg for economy and higher for PE and Bus), but CX still has only 20kg for economy, 25kg for PE and only 30kg for Bus. Even SQ moved their baggage allowance up a while ago. Does anyone know if CX has any plans to changes this or do they have some special reason not to?

AndyMelb

Qantas - Qantas Frequent Flyer

Member since 22 Nov 2013

Total posts 14

CX make a majority of their money through cargo, which is why they have to keep bagagge limits down.

sgb

Emirates Airlines - Skywards

Member since 30 Nov 2015

Total posts 419

Sounds mean, I use Emirates and there's is 30/40/50kg's,I always fly Business and the 40kgs is fantastic.

Rkwm

Member since 23 Mar 2012

Total posts 39

I have been wondering the same for a couple of years. CX is becoming more and more uncompetitive.The new changes to the Marco Polo Club are a prime example along with the baggage allowances as you mention.Just returned from a CX round the world trip in Business and even as a Diamond member they calculated my luggage weight to the very last kilo and even then tried inadvertantly to charge me excess (they mis- calculated as I flew via the States and the 30kilos does not apply) .The disparity between CX and the other Oneworld airlines baggage allowances is very frustrating.I queried this disparity but was informed there would be no imminent changes.I have noticed of late some CX fares are offering a higher baggage allowance but only as a special offer.

sgb

Emirates Airlines - Skywards

Member since 30 Nov 2015

Total posts 419

That sort of behaviour from an airline to it's loyal Business Class passeners on a round the world ticket is very bad indeed. They seem to be just as bad as the worst of the LCC's. I'm surprised they didn't pull the Baggage police on the aerobridge trick with the Salter Scales to do a random Cabin Baggage weight check as well.

lind26

Member since 24 Apr 2014

Total posts 230

I doubt every flight on the round the world trip was Cathay? They don't fly USA to Europe? So if not all flights were Cathay, you have to obey the rules of the carrier on the trip that has the least generous allowance when you start the trip.

Richard Brown

Qantas - Qantas Frequent Flyer

Member since 26 May 2012

Total posts 132

Just booked CX business from Auckland to London return and got 40KG luggage allowance all the way through, before any additional FF llowances added on. No issues at all with this!

brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 226

CX has different baggage allowance rules to New Zealand - it is one of its exceptions.

sgb

Emirates Airlines - Skywards

Member since 30 Nov 2015

Total posts 419

Don't you just love it, stupid rules just to keep you on your toes.

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