Brisbane Airport ‘Premium Check-in’

4 replies

Scotgoat

Qantas - Qantas Frequent Flyer

Member since 06 Feb 2015

Total posts 13

I am flying from Brisbane to Hong Kong, transiting through Sydney with check-in luggage at the end of the month.  In the past, I had to check-in with a check-in agent (since my passport had to be checked), do they have check-in agents in the new ‘Premium Check-in’ area?  I am QFF platinum card holder.

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 436

Good question...There are bag drop points and two agent check points but it doesn't look like a premium check-in counter. I suspect you'll have to go to the existing check-in area, have your passport checked, bag drop etc and then proceed through the premium entry...

John Phelan

Qantas - Qantas Frequent Flyer

Member since 28 Oct 2011

Total posts 219

Apparently connecting international pax who qualify for the premium entry should go to the agents in the new area and they will handle it. The premium line at the old service area has been removed, so now that whole area is just general service/assisted check-in.

markpk

Qantas - Qantas Frequent Flyer

Member since 29 Nov 2013

Total posts 436

Is that right? Wow - I've seen the old premium line often have 15min+ delays so how are they going to handle this in the new area? Maybe I missed location of the CS agents in the new premium area...

rodross

Qantas - Qantas Frequent Flyer

Member since 01 Dec 2014

Total posts 1

I am happy this question was asked, I am travelling from Brisbane to Bangkok in Business Class with transit in Sydney at the beginning of April and was wondering if we could use the new Business Class Premium entry to check our bags etc. ? 

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