Qantas Partner Classic Flight Reward

3 replies

kinnoda

Qantas - Qantas Frequent Flyer

Member since 16 Dec 2011

Total posts 8

Hi all, could anyone explain to my tired brain why a Qantas Partner Classic Flight Reward, involving two segments, with two partners (e.g. Cathay Pacific and JAL), will be priced as two trips, even if there is only a transfer between the segments (e.g. a layover of <24 hours)?

E.g. NRT-HKG on JAL will be priced as one trip, Zone 3. The second segment, HKG-AKL, on Cathay Pacific will be priced as a separate trip, Zone 6.
Combined points required for J would be 116,000, as opposed to 104,000 if they were treated as one trip under Zone 8.

The definition of 'Trip' in the Qantas FF T&Cs:

'Trip' means a series of one or more consecutive Flight Segments within an Itinerary:

(a) that does not include:
(i) a Stopover; or
(ii) a Flight Segment whose arrival city is the same as the departure city of any other Flight Segment in that series (in this instance the Trip will be broken at the farthest point from the departure city for that series);
(b) not exceeding the maximum permitted miles in the Qantas, Jetstar or Partner Classic Flight Reward tables as applicable (see qantas.com for the tables); and
(c) not broken by a change to or from any airline included in the Partner Classic Flight Reward table (see qantas.com for the table).


My reading of (c) was that as long as you are not breaking the trip with a change to an airline in the partner table (e.g. if you are booking a Qantas Classic Flight Award, per Chris's article here, you cannot add on a partner from the partner table), or not breaking the trip with a change from the partner table, to another table (e.g. booking a partner award, and then trying to book with Qantas or Fiji etc.), then it should all be priced as one trip - the same as a QF+AA+FJ itinerary would be.
Obviously I am wrong, because Qantas have told me numerous times that this is not the case. But my stubbornness makes me want to understand why, and what it is that I am missing in the T&Cs - because they haven't been able to tell me!

Sorry if this is just me not reading the definition correctly....

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,106

I suggest you post the details of the flights you're trying to book here, because otherwise nobody will be able help (showing flight times and proposed dates so that people can try and replicate).

kinnoda

Qantas - Qantas Frequent Flyer

Member since 16 Dec 2011

Total posts 8

I suggest you post the details of the flights you're trying to book here, because otherwise nobody will be able help (showing flight times and proposed dates so that people can try and replicate).


Sure Chris, sorry about that....


I've attached a screenshot example.


Sun 2 Sep 18, JL81, NRT-PVG, 09:25-11:30

Mon 3 Sep 18, CX365, PVG-HKG, 09:40-12:30


Prices as 52,000 points (two trips, Zone 1 & Zone 3)

Instead of one trip, which would be Zone 3, and 38,000 points.


Last editedby kinnoda at Jun 28, 2018, 07:44 PM.

silentiger86

Qantas - Qantas Frequent Flyer

Member since 23 Dec 2017

Total posts 90

Are you able to book this all under one itinerary? I had a quick look and the routing is via SYD mostly. This only comes to 84,000 using QF OR 92,000 using MU. Going through HKG requires 2 separate bookings as I do not see any availabilities booking on same itinerary unless you saw one? I am WP so should see most availabilities.


NRT-HKG = Zone 3 = 38,000
HKG-AKL = Zone 6 = 78,000
Total = 116,000 points

Refer to below (Partner Classic Flight Reward section):

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