Qantas customer service ??

15 replies

Geoffair

Member since 04 May 2018

Total posts 42

It may just be the attitude of some of its long-serving staff, boarded a domestic B737 recently and pax cabin crew had a long chat at the doorway with the working crew while us poor customers had to wait.

Ok it was only about 4 minutes however the lack of consideration of both crew towards their pax was astounding.
I've never been on any other airline where non-working staff have priority over boarding pax, except in seating!
Perhaps they should be on LCC type annual renewable contracts to make them realise who actually pays their salaries?

Hi Guest, join in the discussion on Qantas customer service ??

Attach Files