Platinum requesting upgrade for family member

5 replies

DVDA

Qantas - Qantas Frequent Flyer

Member since 12 Nov 2017

Total posts 7

I have a question about Qantas' policy when a Platinum requests a points upgrade for a family member.


Does Qantas treat that request as if it were for the Platinum themselves or only consider the status of the actual person travelling?


I've read that P1 requests have their family treated as though they themselves were travelling, but have read contradictory advice if it's Platinum or below.

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,114

Hi DVDA, we've edited your post to remove terms like "WP". We use clear English on this site so that anybody reading it knows what's being asked and said (although P1 is obvious enough in a frequent flyer question!).

Cheers. :)

mannej

QF

Member since 21 May 2014

Total posts 173

It is the Status member of the family member that is taken into consideration.

DVDA

Qantas - Qantas Frequent Flyer

Member since 12 Nov 2017

Total posts 7

Of the travelling family member or the requesting family member?

justin case

Qantas - Qantas Frequent Flyer

Member since 01 Dec 2015

Total posts 7

My understanding is that the requesting member's QFF status is used when determining upgrade requests for family members, it's why I do upgrades for family members, otherwise I would not waste my time. Hope this helps

freshthoughts

Qantas - Qantas Frequent Flyer

Member since 08 Aug 2016

Total posts 112

It is the travelling passengers status unless the requestor is P1 or CL.

However, if upgrading in a group it is the highest status taken into account.

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