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Anyone ever use amex travel to book flight on Singapore Airlines?

4 replies

avatar2201

Member since 03 Apr 2018

Total posts 14

Hi all,

I've just used the amex travel credit to book flights on Singagpore Airline. But when I put the PNR on SQ website, the status says 'reserved' and the passenger is not ticketed yet. Anyone has this experience?

Brandon Loo

Member since 10 Jul 2018

Total posts 92

AMEX doesn't automatically ticket the booking straight away. It might take a few hours up to a day.


In my case, it was actually a lifesaver because there was a huge mistake in the booking (wrong flight booked, sale economy ticket) and AMEX were able to cancel the reservation and re-book it without penalty because it hadn't been ticketed with Qantas yet.

Last editedby Brandon Loo at Sep 26, 2018, 11:04 AM.

daniesut

Qantas - Qantas Frequent Flyer

Member since 15 Sep 2016

Total posts 42

Yea, AMEX GBT always reserves seats and then "tickets" within 24 hours - you can call and ask for immediate ticketing - PNR is generated when reserved

Chris Chamberlin

Member since 24 Apr 2012

Total posts 1,052

Also FYI, I find that when you enter a frequent flyer number on the AMEX website, it doesn't always transfer across to your final booking. It appears to be there when the reservation is created, but then when ticketing takes place it can sometimes drop off (ditto any seat assignments you'd made), so these days I always wait until there's a ticket number before checking and adjusting those parameters directly on an airline's website.

Pabs

Qantas - Qantas Frequent Flyer

Member since 22 May 2017

Total posts 21

Agree with all the above. I made a booking a couple weeks ago and it took 24hrs to show on the airlines site. Also Baggage allowance took 2-3 days

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