Qantas SMS Service from Overseas

5 replies

highflyer

Qantas - Qantas Frequent Flyer

Member since 10 Apr 2012

Total posts 172

Hello, i haven't used the QF SMS service before however have heard it is quite reliable. Does anyone know whether the service is available while overseas? and the number to Text if overseas?

NQflyer

Qantas - Qantas Frequent Flyer

Member since 02 Jun 2015

Total posts 42

I think it would be. It's a regular mobile number. It is a very good service. Just quote your QFF number, name, registered email address and PNR and they'll do most things very quickly. Great service. Used it a few times now.

jcono

Etihad - Etihad Guest

Member since 18 May 2019

Total posts 1

hi ,which card is better to use overseas with respect to obtaining most points on qantas ,Westpac black altitude amex or qantas money card

flyme2themoon

Member since 23 Apr 2015

Total posts 10

Qantas have really lifted their game recently with assistance available via Facebook messenger being fairly reliable, plus now the SMS service which seems even faster.

spacecadet

Virgin Australia - Velocity Rewards

Member since 25 Jul 2013

Total posts 28

I think this service is just available in Australia and the UK.

I’m in England at present and used it yesterday. Took about 45 minutes between each message, and about 3 hours overall to fix my issue. However I was able to work on many other things while this was happening, so overall I thought it was quite good.

highflyer

Qantas - Qantas Frequent Flyer

Member since 10 Apr 2012

Total posts 172

Just an update, i tried texting the number from overseas, and i didn't get a reply... so for now i can only presume it's only available within Australia. and (UK?)

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