Member since 03 Mar 2013
Total posts 15
Hello,I'm an Aussie resident taking some camera equipment I bought here in Australia overseas and have filled out the B263 form "Goods Exported in Passenger Baggage". I have to lodge the form and provide the equipment for evidencing at the Customs Office at the departure airport - in this case Melbourne Tullamarine.Could someone advise where the customs office is to do this?Thank you.
Virgin Australia - Velocity Rewards
Member since 06 Aug 2017
Total posts 120
It's downstairs (the arrivals level) in T2, on the far right-hand side as you're looking at it from outside. It's more-or-less underneath the Qantas check-in area.
Qantas - Qantas Frequent Flyer
Member since 10 May 2014
Total posts 83
However, in April when I went to do a TRS claim for items in my luggage I was told, very rudely, that if it was not an item on their little card - I don't recall everything on it but there was very little, that they refused to process the claim - despite what their own website says. Fortunately the lines past passport control were so long they were handing out claim forms to be processed later and didn't care about not seeing the goods being taken out of the country.
Delta Air Lines - SkyMiles
Member since 16 Oct 2017
Total posts 177
Why is rudeness such a common feature of interaction with Customs and other airport officials in Australian cities? I too have experienced it frequently. Do they have a special class at training school on how best to alienate the travelling public? By contrast, in the U.S. almost without exception I have been addressed as "sir" and treated with courtesy and respect. Even at LAX - lol.
The customs office and TRS for in luggage items is in the same office as described, downstairs T2.
Member since 22 May 2018
Total posts 35
Sorry if I have got this wrong.. but I tend to keep receipts. Surely customs would accept a receipt with date/serial no etc , particularly for expensive cameras as proof of purchase in Australia. Saves mucking around with lodging forms etc.
Member since 27 Nov 2014
Total posts 24
Hi Guest, join in the discussion on
Where's the customs office at Melbourne Tullamarine?
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