Member since 01 May 2017
Total posts 5
Hi all. Does anyone know if Qantas have changed their policy here? I recall that children under a certain age didn't previously qualify as 'guests' therefore I could take my wife in as my allowable guest and the 2 kids were also ok to accompany. (For reference QF Platinum). However when I look at the eligibility criteria on the website now I can only find reference to 'one allowable guest' and cant see anywhere that says kids don't count as a guest. This section of the website all looks different to last time I checked a couple of months ago so I am wondering if the policy may have changed?
Qantas - Qantas Frequent Flyer
Member since 16 Jun 2011
Total posts 226
For Qantas owned and operated lounges 2 children between 4 and 17 should be fine. See the children's access guide.
Member since 31 Jan 2018
Total posts 13
In over a decade I have never had an issue as Platinum with my partner with no status and 2 kids - but only at QF operated lounges. Completely different at co-lounges, Oneworld lounges etc.
Member since 25 Feb 2017
Total posts 6
And only when flying QF. On Oneworld flights Melbourne F lounge often deny entry but have had no problems in a Sydney.
Member since 18 Oct 2017
Total posts 12
Have had some success at other OW lounges but not without a rolling of the eyes and reference to the Qantas family policy from the gatekeeper.
Member since 20 Jul 2019
Total posts 14
I would roll my eyes too if I had to deal with a constant stream of people trying to get something they know they aren't entitled to, quite sad really.
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Qantas change to lounge policy for guests who are kids?
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