Qantas change to lounge policy for guests who are kids?

5 replies

glennm

Member since 01 May 2017

Total posts 5

Hi all. Does anyone know if Qantas have changed their policy here? I recall that children under a certain age didn't previously qualify as 'guests' therefore I could take my wife in as my allowable guest and the 2 kids were also ok to accompany. (For reference QF Platinum). However when I look at the eligibility criteria on the website now I can only find reference to 'one allowable guest' and cant see anywhere that says kids don't count as a guest. This section of the website all looks different to last time I checked a couple of months ago so I am wondering if the policy may have changed?

brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 220

For Qantas owned and operated lounges 2 children between 4 and 17 should be fine. See the children's access guide.
Last editedby brinkers at Jul 17, 2019, 05:24 PM.

Grumpyoldman

Qantas - Qantas Frequent Flyer

Member since 31 Jan 2018

Total posts 13

In over a decade I have never had an issue as Platinum with my partner with no status and 2 kids - but only at QF operated lounges. Completely different at co-lounges, Oneworld lounges etc.

Brockf

Qantas - Qantas Frequent Flyer

Member since 25 Feb 2017

Total posts 6

And only when flying QF. On Oneworld flights Melbourne F lounge often deny entry but have had no problems in a Sydney.

qticaw

Qantas - Qantas Frequent Flyer

Member since 18 Oct 2017

Total posts 10

Have had some success at other OW lounges but not without a rolling of the eyes and reference to the Qantas family policy from the gatekeeper.

coastflyer Banned

coastflyer Banned

Qantas - Qantas Frequent Flyer

Member since 20 Jul 2019

Total posts 14

Have had some success at other OW lounges but not without a rolling of the eyes and reference to the Qantas family policy from the gatekeeper.


I would roll my eyes too if I had to deal with a constant stream of people trying to get something they know they aren't entitled to, quite sad really.
Last editedby coastflyer at Jul 21, 2019, 12:03 PM.

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