Qantas change to lounge policy for guests who are kids?

5 replies

glennm

Member since 01 May 2017

Total posts 5

Hi all. Does anyone know if Qantas have changed their policy here? I recall that children under a certain age didn't previously qualify as 'guests' therefore I could take my wife in as my allowable guest and the 2 kids were also ok to accompany. (For reference QF Platinum). However when I look at the eligibility criteria on the website now I can only find reference to 'one allowable guest' and cant see anywhere that says kids don't count as a guest. This section of the website all looks different to last time I checked a couple of months ago so I am wondering if the policy may have changed?

brinkers

Qantas - Qantas Frequent Flyer

Member since 16 Jun 2011

Total posts 226

For Qantas owned and operated lounges 2 children between 4 and 17 should be fine. See the children's access guide.

Last editedby brinkers at Jul 17, 2019, 05:24 PM.

Grumpyoldman

Qantas - Qantas Frequent Flyer

Member since 31 Jan 2018

Total posts 13

In over a decade I have never had an issue as Platinum with my partner with no status and 2 kids - but only at QF operated lounges. Completely different at co-lounges, Oneworld lounges etc.

Brockf

Qantas - Qantas Frequent Flyer

Member since 25 Feb 2017

Total posts 6

And only when flying QF. On Oneworld flights Melbourne F lounge often deny entry but have had no problems in a Sydney.

qticaw

Qantas - Qantas Frequent Flyer

Member since 18 Oct 2017

Total posts 12

Have had some success at other OW lounges but not without a rolling of the eyes and reference to the Qantas family policy from the gatekeeper.


coastflyer1 Banned

coastflyer1 Banned

Member since 20 Jul 2019

Total posts 14

Have had some success at other OW lounges but not without a rolling of the eyes and reference to the Qantas family policy from the gatekeeper.


I would roll my eyes too if I had to deal with a constant stream of people trying to get something they know they aren't entitled to, quite sad really.

Last editedby coastflyer1 at Jul 21, 2019, 12:03 PM.

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