Hilton Hotels will unlock free standard Internet access for all Hilton HHonors members from June 4 at its worldwide range of brands including Hilton, Conrad, Waldorf Astoria and DoubleTree by Hilton.
Previously a benefit only for Gold and Diamond members of Hilton’s loyalty program, that now includes members at the Silver tier and those newly-enrolled in the free-to-join scheme with Blue status.
Diamond cardholders will also gain access to higher-speed ‘premium Internet access’ from the same date in the Americas, where available, and by September’s end in Australia and the Asia Pacific region, Europe, the Middle East and Africa.
The only catch? Members need to book their stay directly through Hilton to enjoy the free Wi-Fi, either through its websites and that of its associated brands, mobile apps, reservation contact centres, in-person at a hotel or via a travel agent that books via the same methods.
Bookings through other services such as Qantas Hotels, Agoda and Expedia won’t get you that free connection, while properties charging a compulsory ‘resort fee’ for a package of amenities including Internet access will continue to do so.
For Hilton HHonors members it has always been best to avoid such third-party booking websites as stays made on such bookings don't accrue HHonors points or contribute to retaining your elite HHonors status.
A company representative shared the plans with the FlyerTalk online community, noting that the Hilton HHonors Terms and Conditions would be amended on June 4 to reflect this new benefit.
Hilton Hotels follows other major chains such as Accor, GHA, IHG, Hyatt, Marriott and Starwood in setting the Internet free for base-level members of their respective loyalty programs.
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