How to transfer Qantas Frequent Flyer points to family members

By Chris C., November 3 2014
How to transfer Qantas Frequent Flyer points to family members

Qantas allows frequent flyers to transfer their points to family members, but while the process is relatively simple there are a few cautions and caveats. Here's what you need to know.

1. Transfers are free but must be between family members

Close friends might be tempted to bail each other out, but the Qantas Frequent Flyer Terms & Conditions keep points transfers between ‘eligible family members’.

You’re clear to transfer points to (or inherit points from) anyone below:

  • Husband, wife, domestic partner and de facto
  • Your parents, step-parents and birth, foster and step-children
  • Brothers and sisters, including half-siblings
  • Grandparents and grandchildren
  • The in-laws: your son, daughter, brother, sister, father and mother in-law
  • Uncles, aunts, nephews and nieces
  • First cousins

Points transfers are processed instantly through either the Qantas website or over the phone to the Frequent Flyer Service Centre, although a $35 fee applies to each transfer made over the phone while online transfers are free.

Qantas doesn’t routinely ask for proof of your relationship, but be prepared to provide it if requested.

2. Members can share up to 600,000 points every 12 months

You can share as many as 600,000 points among family members every 12 months, provided each transfer is more than 5,000 points.

This means you could send up to 600,000 points to a single person or divide your points bounty between several relatives – as long as you keep your total outgoings within that limit.

3. Family transfers don’t stop points from expiring

A Qantas Frequent Flyer member will lose all their points if the account is inactive – if no points are earned or spent –  after 18 months.

Most frequent flyers don't have to bother with this – using your Qantas partner credit card, Qantas Cash card or Woolworths Everyday Rewards Card are easy ways to add a few points to your account, which keeps it alive for another 18 months.

However, the accounts of children and people living outside of Australia are more susceptible to that ticking time-bomb.

And unlike most other activity, transferring points to a dormant account doesn’t reset the timer on that account.

For example: if you last earned or redeemed Qantas Points in December 2014 but receive a generous gift from a family member on June 30 2016, you’d see all of your points disappear on July 1.

That includes all points received on the day prior, so tread carefully.

In the case of children, redeem some of their points for your next award, or transfer your own points across before redeeming them from the child’s account.

That redemption will reset the expiry timer, although you might consider transferring their points across to yourself for an early holiday.

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Chris C.

Chris is a a former contributor to Executive Traveller.


22 Oct 2012

Total posts 318

One of the most common whinges on the Qantas Facebook page is from people who have lost their QFF points due to inactivity, and say that they'd received no warning from QF.  My response is that it's a FREQUENT Flyer scheme.  QF claim that they include the warning in their monthly points update emails, but it must be buried deep in fine print.  It'd be good if they'd send seperate warning emails of impending points loss with nothing else but the warning.

Anyway, the easiest way to retain one's points is use of a linked credit card.  However that can be a problem for some couples where the credit card is in the name of one and that person does all the flying. The next best method of keeping one's QFF account active is to redeem some points for a $25 gift card from the QFF store every 17 months.

Qantas - Qantas Frequent Flyer

17 Aug 2012

Total posts 2213

Honestly, a lot of the whinges on their social media come from people with little understanding of air travel and loyalty programs.

If they don't read the T&Cs and don't have the qualifying transactions to keep account activity, then they can whinge all they want but as you've said, it's a frequent flyer scheme designed to reward continued loyalty, and there's nothing especially continuous or terribly frequent about an 18-month gap.

In any case, if they fly (or transact) so rarely that they can't meet the 18-month requirement, one has to question the value of the points to these people. Having a couple thousand points sitting around for years is worthless. You either work the system (earn and burn, churn, gain status, etc.) or don't bother.

A lot of people are members of QFF but don't even understand the basic mechanics of the scheme, earning a token points balance they never get to use. Of course, this is fantastic for Qantas Loyalty and keeps the boat afloat, so in the grand scheme of things I don't see anything actually bad about this, but people do feel like they're being screwed over so it's not really a good look either.

Virgin Australia - Velocity Rewards

18 Jun 2013

Total posts 26

Personally I cant see why transfers are restricted to family member. You should be able to transfer to whoever you like.  

04 Nov 2012

Total posts 218

Have done it many times I doubt if they check wouldn't know who defacto or relo's are?.

05 May 2016

Total posts 632

So the 600,000 limit only applies to how many points you can send, not how many you can receive from family members?

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